Política de reembolso

RETURN & REFUND POLICY

Last updated: September 30, 2026

We want you to love your Jeica Baby purchase. If you are not completely satisfied, we are here to help.

30-day returns
You can request a return within 30 days of delivery. The item must be unused, in its original condition and in its original packaging.

Damaged, defective or wrong items
If your order arrives damaged, defective or different from what you ordered, contact us within 7 days of delivery with your order number and a photo. We will send a replacement or issue a full refund at no cost to you.

How to start a return
Email us at jeicababy@gmail.com with your order number and the reason for the return. We will reply within 1-2 business days with instructions. Please do not send items back before contacting us, as unauthorized returns cannot be processed.

Refunds
Once we receive and inspect your return, we will notify you by email. Approved refunds are issued to your original payment method within 5-10 business days. Original shipping costs are non-refundable unless the item arrived damaged, defective or incorrect.

Non-returnable items
For hygiene and safety reasons, personal care items (such as the electric nail trimmer) cannot be returned once opened, unless they are defective.

Cancellations
Orders can be cancelled or changed within 12 hours of purchase. After that, they may already be in processing.

Contact us
Questions? Email jeicababy@gmail.com.